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sales@imagesoft.co.uk
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Deliverappy

Want to offer your customers a home shopping / delivery service? Now you can with our brand new app...

“Deliverappy”

An increasing number of our convenience retailers are wanting to offer their customers a home shopping / delivery experience. But how best to do it?
Our new app, Deliverappy, for iPhone and Android provides you with an instant home shopping outlet. It lets your customers browse your stock, place orders and pay. Orders are automatically imported into the EPOS and an order slip printed on your receipt printer. All you have to do is pick, pack and deliver!
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An instant app-based store!

Deliverappy needs very little setup, and because we've developed it in-house, fully integrates with your ProEPOS system. With our pre-populated database of over 40,000 SKU descriptions and over 20,000 images, you can be selling online in next to no time.

• No setup fee

• Typical 1.4% card charges (STS)

• Nominal £1 commission fee on each order

Setup is quick and easy and the integration is already built into your system (just make sure you’re running the latest build).

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Getting started is quick and easy

All you need do is to tell the EPOS a few basic things:

• Delivery radius (how far you’re willing to deliver)

• How much you’ll charge for delivery

• What the minimum spend requirement is

• What times of the day you’ll accept orders

You can include a short profile on your store (a picture of you, your shop or team) and write a short ditty that explains your ethos. Then you’re good to go!

Pre-populated with over 40k lines

With our extensive experience in the FMCG market, we've got a pre-populated database of over 40,000 products complete with descriptions and nutritional information. We've also got over 20,000 images. Your EPOS simply tells the system which SKUs (barcodes) you stock and your stock levels of each. The system then cross-references the two to create your own bespoke store.

Don't run stock control? We know some retailers don't, but that's not a problem. You can opt to include normally recently sold lines, regardless of system stock level.

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Control your pricing

Want to charge more for delivery customers? Perhaps an increased markup or specific prices for certain lines? Simply give the EPOS a fixed price multiplier, or specify a "B" price that's used in the app. Or you can use a mixture of the two. With ProEPOS and Deliverappy, you are in complete control of what you charge.

Want to exclude certain departments from your app catalogue altogether? That's simple to do as well - just untick the app option against the department on the EPOS.

Simple payment process

We've partnered with Stripe as the exclusive payment provider for Deliverappy. Stripe is low cost, helps avoid fraud and provides a quick and simple on-boarding process. It's also very easy to issue refunds if there's an issue with an order.

Sign-up is simple and done through a link in the EPOS. Our support team can help guide you through the process.

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Tight EPOS integration

ProEPOS checks for new orders every few minutes, downloads and imports them straight into the transaction history against the customer record (if it's a customer's first order then it'll set an account up). Stock levels are automatically adjusted.

An order slip is printed on the designated till's receipt printer for you to quickly and easily pick, pack and deliver the order.

FAQ'S

Yes, we just need to switch the functionality on in the EPOS and give it some basic information on your store (such as GPS location, opening times, etc).
There is no setup cost for users of our ProEPOS systems.
There is a store selector in the app. Only stores serving a customer’s location are visible to the customer.
Yes, you specify the delivery radius and the amount you would like to charge for delivery.
Not for those recognised by the system (of which we have a database of over 40,000 FMCG lines). For those not recognised by the app, you can add a description and/or picture for them manually.
Yes, you can specify a fixed priced multiplier to apply to all lines, or you can allocate a specific “B” price (at line level) to use on the app.
Simply untick the web/app option against the department settings to remove the related products from the app.
A clear message is printed on the order slip/receipt warning the driver to check age on delivery.
Typical charges are 1.4% + 20p per transaction (subject to status).
For our ProEPOS retailers, we charge a flat rate of only £1 per order. This payment is deducted from your card settlement deposit. There are no other charges (aside from the card handling fee detailed above). You are free to incorporate this charge into your delivery/handling fee.
It’s always best to run accurate stock control, but you can opt to have the system assume that recently sold lines are available to sell, regardless of stock level on the system.
Automatic uploads of stock and prices happen every 30 mins by default. Orders are pulled every 5 minutes. You can force a manual refresh at any time.
Orders are downloaded into the EPOS transaction history, against the relevant customer account (which is automatically created for first orders). Stock levels are adjusted.
There is no contract but use of the app is subject to the terms and conditions (available on request) which we reserve the right to alter from time to time. We reserve the right to remove stores from the app for any reason.
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Want to get started? Call our admin team on 01202 698610 to arrange setup!